ADA Compliance & Accessibility

Report an Accessibility Issue

Send your inquiry to the Dane County ADA Coordinator. Fill out form below, provide specific details of your inquiry, and then press the “submit” button.

Please provide either your Email or Phone number so we can contact you.

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ADA Compliance & Accessibility

We at Dane County are committed to providing accessible communication & data to all of our users. For questions about Dane County's ADA compliance or to offer feedback on how we're doing, please call our ADA Coordinator at (608) 267-1520.

Wisconsin Relay Service 711

The Wisconsin Telephone Relay Service was created to assist individuals who are deaf, hard-of-hearing or have a speech disability when calling people who use standard telephones. The relay service and its operators are available 24 hours a day, 365 days a year. Here's how it works:

  • Step 1: Determine the phone number of the Dane County department, elected official or employee who you would like to contact.

  • Step 2: Dial 7-1-1 to reach the Wisconsin Telephone Relay Service, where you’ll be introduced to a specially trained communications assistant (CA).

  • Step 3: The CA will act as an impartial relay during the phone call, reading the messages typed on your TTY to the person on the other line, and typing their responses to send back to you, the TTY caller.

Note that some office phone systems do not work with 7-1-1.

List of Wisconsin Relay Toll-free Phone Numbers


Notice under the Americans With Disabilities Act (ADA)

In accordance with the requirements of the Americans with Disabilities Act ("ADA"), Dane County does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, activities or employment. For example:

  • Effective Communication: So that qualified persons with disabilities can participate equally in Dane County programs, services, and activities, Dane County generally provides, upon request, appropriate aids and services leading to effective communication, including making information and communications accessible to people who have speech, hearing, or vision impairments.

  • Modifications to Policies and Procedures: Dane County makes reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.

  • Employment: Dane County does not discriminate on the basis of disability in its hiring or employment practices.

Anyone who requires an accommodation (for example: an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Dane County program, service, or activity), should first contact the office or person in charge of said program, service or activity as soon as possible but no later than 48 hours before the scheduled event. Dane County will not charge a particular individual for the cost of providing auxiliary aids/services or reasonable modifications of policy.

The ADA does not require Dane County to take any action that would fundamentally alter the nature of its programs or services, to take any action that would impose an undue financial or administrative burden, or to provide individually prescribed devices, personal devices (such as wheelchairs), or services of a personal nature such as feeding and toileting. 

To make an ADA complaint that a program, service, or activity of Dane County is not accessible to persons with disabilities, go to the Dane County and visit the Complaints page of Offices for Equity and Inclusion departmental website.